Privacy Policy

At Digi Toll Roads, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you use our services.

Last Updated: March 15, 2025

Information We Collect

We collect information to provide better services to our users and improve their experience with Romanian toll roads. The types of information we collect include:

Information Type Purpose of Collection How We Use It
Personal Information
Name, email, phone number		 Account creation, customer support, service notifications To personalize your experience and provide relevant information about toll payments
Vehicle Information
License plate, vehicle type		 Toll payment processing, vignette validation To ensure correct toll calculations and verify payment status
Payment Information
Transaction details, payment method		 Processing toll payments, transaction history To complete your transactions and provide payment records
Usage Data
Website interactions, route searches		 Service improvement, user experience optimization To understand how users interact with our services and make improvements

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Provision: To process your toll payments and provide information about Romanian toll roads
  • Customer Support: To respond to your inquiries and provide assistance with toll-related issues
  • Service Improvement: To analyze usage patterns and enhance our website and mobile applications
  • Communication: To send important updates about toll regulations, payment methods, and service changes
  • Security: To detect and prevent fraudulent activities and ensure the security of our systems

Note: We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share information with trusted partners who assist us in operating our website and providing services, but only to the extent necessary to perform these functions.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission and storage
  • Regular security assessments and vulnerability testing
  • Access controls limiting employee access to personal information
  • Secure data storage with regular backups
  • Employee training on data protection and privacy

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how you use our website
  • Provide personalized content and recommendations
  • Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to legal obligations
  • Objection: You can object to certain processing of your personal information
  • Restriction: You can request restriction of processing in certain circumstances
  • Portability: You can request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites, such as official Romanian road authorities or payment processors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention periods depend on the type of data and the purpose for which it was collected.

International Data Transfers

As a service focused on Romanian toll roads, we primarily process and store data within the European Union. However, in some cases, your data may be transferred to and processed in countries outside the EU. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us using the following methods:

Email

privacy@deegi.pro

We typically respond within 48 hours

Phone

+40 726 445 599

Monday-Friday, 9:00-17:00 EET

Mail

Strada Cretei 3

București 014154, Romania